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Simple Ways to Manage Your Service Customers

By: Promod Batra

Business & Management Marketing & Sales
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What qualities do you look for in a dream employees, service mechanic, a service engineer, a service manager, a general manager....? You can add or delete, but the following are essential; integrity, Loyalty, Honesty, Dependability, Enthusiasm, Good Judgement, Motivation, Humility, Sincerity, Compassion, Competence, Broad mindedness, Fairness, Hard -working, Self-Directed, Goal-setter, Confidence, Good self-image, Responsibility, Communicator, Punctuality and Patience Now, which of these qualiti...es are attitudes and which are skills ? The distinction is Critical. While you can join with less skills and improve on the job, even the best skills will not take you far if your attitudes are poor. But we often forget that attitudes can be improved too-by better management of your mind, your Thoughts Factory.

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